Terms of service

Terms of Service

Last Updated: July 16, 2026

Welcome to Hank's Surplus ("Hank's Surplus," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at https://www.hankssurplus.com and the purchase of products offered through our website.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and purchase products.

2. Products

Hank's Surplus sells military surplus, tactical equipment, outdoor sporting goods, backpacking gear, replacement equipment parts, pet products, and other related merchandise.

Some products are genuine military surplus and may show signs of previous use, storage wear, cosmetic imperfections, or age. Unless specifically stated otherwise, surplus items are sold in used or surplus condition.

Product descriptions, photographs, dimensions, colors, and specifications are provided as accurately as possible but may vary slightly from the actual product.

3. Product Availability

All products are subject to availability.

We reserve the right to:

Limit quantities
Discontinue products
Change specifications
Correct pricing errors
Refuse or cancel orders

If an item becomes unavailable after your order is placed, we may cancel the order and issue a refund.

4. Pricing

All prices are listed in U.S. Dollars (USD).

Prices may change without notice.

We reserve the right to correct pricing errors at any time. If an incorrect price has been published, we may cancel the order and notify you before processing payment.

Applicable sales tax will be added where required by law.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Suspected fraud
Pricing errors
Product availability
Export restrictions
Compliance with applicable laws
Shipping restrictions

6. Payment

Payment is due at the time an order is placed.

We accept approved payment methods displayed during checkout.

Orders will not ship until payment has been successfully authorized.

7. Shipping

Shipping times are estimates only.

Once an order has been transferred to the shipping carrier, delivery delays are outside our control.

Customers are responsible for providing accurate shipping information.

Additional shipping charges may apply for oversized or heavy items.

International customers are responsible for:

Import duties
Customs fees
VAT
Taxes
Brokerage charges

8. Risk of Loss

Ownership and risk of loss transfer to the customer when the carrier accepts the shipment.

Customers should inspect packages immediately upon delivery.

9. Returns

Please review our Return Policy for complete return instructions.

Unless otherwise stated:

Returned items must be unused and in original condition.
Certain items may not be eligible for return.
Custom-made products may not be returned unless defective.
Shipping charges are non-refundable unless required by law.

10. Custom Manufactured Products

Many products sold by Hank's Surplus are manufactured or assembled in-house.

Custom-made, made-to-order, personalized, or modified items are non-returnable unless they arrive defective or were manufactured incorrectly.

Customers are responsible for verifying compatibility before ordering.

11. Military Surplus Products

Military surplus items are sold as collectible, outdoor, or utility equipment.

Customers are responsible for determining whether a product is appropriate for their intended use.

We do not guarantee that surplus products meet current military specifications or manufacturer warranties.

12. Compliance with Laws

Customers are responsible for ensuring products may legally be purchased, possessed, imported, or used in their jurisdiction.

We reserve the right to refuse sales where prohibited by law.

13. Intellectual Property

All website content including:

Logos
Product images
Product descriptions
Graphics
Designs
Text
Videos

are the property of Hank's Surplus or its licensors and may not be copied, reproduced, or distributed without written permission.

14. Website Use

You agree not to:

Violate any laws
Attempt unauthorized access
Upload malicious software
Interfere with website operation
Use automated systems to scrape content
Copy product listings without permission

15. Disclaimer of Warranties

Except where prohibited by law, all products and services are provided "AS IS" and "AS AVAILABLE."

We disclaim all warranties, express or implied, including:

Merchantability
Fitness for a particular purpose
Non-infringement

Manufacturer warranties, if any, are provided solely by the manufacturer.

16. Limitation of Liability

To the fullest extent permitted by law, Hank's Surplus shall not be liable for any:

Indirect damages
Incidental damages
Special damages
Consequential damages
Lost profits
Loss of data

Our total liability shall never exceed the purchase price paid for the product giving rise to the claim.

17. Indemnification

You agree to defend, indemnify, and hold harmless Hank's Surplus and its owners, employees, contractors, and affiliates from any claims arising from:

Your misuse of the website
Violation of these Terms
Improper use of purchased products
Violation of applicable laws

18. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, privacy practices, or products.

19. Privacy

Your use of this website is also governed by our Privacy Policy.

20. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Florida.

21. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon posting to this website.

Continued use of the website constitutes acceptance of the revised Terms.

22. Contact Information

Hank's Surplus

Website: https://www.hankssurplus.com

For questions regarding these Terms, please contact us through the contact information provided on our website.